THESE ARE THE FAQs

The Festival

  • Splore 2024 is officially scheduled for 23 - 25 February.

  • Gates open from 8 AM on Friday — the main stage and other entertainment will kick off around noon. The last acts will finish on Sunday at 4 PM and all attendees are required to have packed–up and left the site by 7 PM Sunday please.

    There are a limited number of Thursday Camping upgrade tickets with early access from 2 PM on Thursday.

  • Yes, you can leave the festival at any time, however we’d prefer that you didn't so unless you are staying off site or absolutely need to leave, please stick around, there’s so much to see and do here. If you are leaving please follow all crew instructions, make sure you are safe to get behind the wheel and drive slowly (10km/h). If you are planning to come back read the gate times section below so you know whats up when you return.

  • THURSDAY: 14:00 – 21:00

    Thursday entry ticket holders only.

    Strictly NO entry after 21:00, no exceptions.

    FRIDAY & SATURDAY: 08:00 – 21:00

    (Ticket holders arriving after 21:00 can be wristbanded by gate security but for safety reasons will have to leave their vehicles at the front gate until they reopen the following day. No driving on site after dark.)

    SUNDAY: 08:00 – 12:00

    Entries allowed until noon. Exits continue until site is clear. Pass–Outs are available throughout the weekend. You can exit the festival at any time. The entry and re–entry gates are open 24hrs for foot traffic and from 8 AM to 9 PM for vehicles. If you take your vehicle off–site during the festival, you may not be able to return to your original car park. Re–entry parking will depend on the traffic conditions at the time and you may be asked to leave your car at the front gate and walk into the festival. You'll be allowed to get your vehicle when the traffic gates are re–opened in the morning.

  • There are no VIP upgrades, everybody is a VIP at Splore.

  • The Tāpapakanga Regional Park is a significant historical archaeological site which is protected under law. Please follow the signage and respect the tangata whenua Ngati Whanaunga and Ngati Paoa by not entering areas marked as Waahi Tapu.

  • Yes! Splore weddings are some of our most memorable occasions, and there hasn't been a Splore without a wedding yet. Beautiful Tapapakanga is the perfect spot for a low–key celebration. Please email weddings@splore.net for further info.

Tickets

  • Festival tickets and Thurdsday Early Entry Upgrades are out now from iTICKET.

  • Upgrades are released later in the year. Subscribe to our newsletter for notifications about ticket releases, upgrades and festival info.

  • If the festival hasn’t already sold out we sometimes release a handful of two–day or Sunday–only passes at the last minute.

  • Splore Festival ticketing is managed by iTICKET. Tickets are delivered electronically in the form of an ePass which is linked to your iTICKET account. When you buy a Splore ticket you will receive an eiTICKET Account ePass mail from iTICKET with confirmation and instructions on how to access your ePass. You can review your ticket status by logging into your iTICKET Account ePass at any time.

  • If you need to transfer tickets to friends or whānau, log in to your iTICKET Account, select the tickets in your ePass that you wish to share, and follow the prompts.

  • It's best to have your ePass barcode printed or a screenshot saved before you arrive. Reception can be patchy so don’t rely on loading your account once you’re out there.

  • Each adult must hold a Thursday Pass for Thursday early entry. Child and Youth ticketholders don't need Thursday Passes, as long as their guardian has a Thursday Pass.

  • Check out the ePass FAQs first. If you don’t find the answers you seek, email iTICKET or call 0508 iTICKET (0508–484–253). All ticketing matters are best directed to them, and they are more than happy to help.

Transport

  • Yes, and if you travel to the festival by motorbike you are not required to purchase a parking pass.

  • Yes, boats are very welcome to pull up in the bay. There is no charge for mooring but all aboard are required to have a Splore ticket. We are asking all boaties to read the Splore boat guidelines and pre–register your boats. Boats don’t need a parking pass.

  • We would love that! Use our Splore Travel Carbon Calculator to figure out your offset cost and the handy donation facility to donate the same to the Native Forest Restoration Trust.

  • If you wish to sleep in your camper vehicle, you must purchase a Reserved Camper Vehicle Site. For safety reasons we don't allow any camper vehicles in normal camping areas, nor any camping in vehicles in the car parks. The only way to bring your camper vehicle to secure a Reserved Camper Vehicle site and this is strictly enforced. There are a limited number of sites so book yours as soon as you can to avoid disappointment.

Parking Pass

  • A Parking Pass allows you to bring your vehicle into the festival car park and must be pre–purchased before arriving at the festival. Vehicles carrying 3 or more people will be eligible for a partial refund at the gate. The system is designed to minimise car numbers and maximise carpooling. We think it’s the most effective way to encourage sustainable choices for transport.

  • Every vehicle entering the festival must have a Parking Pass, except reserved camper vehicles and motorbikes.

  • You may not need to purchase a parking pass. You will be informed if free parking is included on your ticket. We still strongly encourage you to fill your vehicle, ride–share, carpool, or consider catching the bus. We all need to pitch in to keep our carbon emissions to a minimum.

  • We require everyone to pre–purchase a Parking Pass to prevent congestion and queues at the gate. We’ll sell Parking Passes at the gate for those who decide to show up without one, but the price will be significantly more to cover the on–site handling costs. Pre–purchasing your Parking Pass in advance is the best option. It’s much faster for us to issue partial refunds to drivers who have carpooled than to process payments for everyone who didn’t. The system also gives us our best insight into how many cars will be arriving, so we can design the most effective access and parking systems.

  • Partial refunds will be issued to all arrivals who meet carpooling requirements. This includes all standard motor vehicles with 3 or more passengers, 2–seater cars with 2 passengers, and fully electric vehicles with any number of passengers.

  • Vehicles will be checked on arrival, and the holder of the validated Parking Pass will receive a credit on to their AWOP wristband. This credit can be spent on site or exchanged for cash at an AWOP kiosk.

What to Bring

  • No, please don’t bring any alcohol to Splore — it is prohibited to consume your own alcohol. Our security teams will enforce this by searching at all points of entry and randomly across the site. BYO alcohol consumption has a serious impact on our alcohol license and Resource Consent obligations, potentially jeopardizing the future of Splore.

    Splore operates several well stocked bars selling a wide range of alcoholic and soft drinks. Most drinks are sold in cans including beers while some are served in reusable cups. The house beer is Corona along side a modest selection of craft, mid and low alcohol brews. Wine, cider, spritzers, ready mixed & poured drinks and a wide range of juices, soft drinks and Red Bull energy drinks are also available. Prices are on par with your local. The maximum alcoholic drinks served per purchase is 4 at a time. This may be reduced at the discretion of the alcohol licensing inspector. Free drinking water is available at every bar and across the festival site.

  • In accordance with Auckland Parks regulations: glass is banned at Splore. If you need to bring any foods or drinks that come in glass, please decant them into another container.

  • You are welcome to bring your own. However we strongly recommend against bringing water in single–use bottles. Bring a reusable drink bottle and take advantage of the free drinking water available throughout the site. There’s also a huge variety of delicious food and beverages to purchase from our many amazing vendors and bars. There are food options for every dietary need, all delicious and affordably priced.

  • Yes, ask for ice at the bars.

  • Contained gas cookers and BBQs are permitted but no open fires of any kind.

  • No, sorry. We have plenty of sound systems across the site to keep you entertained. Please consider your campsite neighbours. Everyone deserves a quiet place to rest.

  • No, Tapapakanga is a regional park and working farm. All pets are strictly prohibited.

Camping

  • Every ticket includes access to free camping. There's plenty of space on a first–come first–served basis. Paid reserved camping is also available for those who want the convenience of arriving to a camping spot they have reserved in advance. Camping does not include parking for vehicles, so if you’re driving to Splore you're going to need a Parking Pass.

  • If you wish to sleep in your camper vehicle, you must purchase a Reserved Camper Vehicle Site. For safety reasons we don't allow any camper vehicles in normal camping areas, nor any camping in vehicles in the car parks. The only way to bring your camper vehicle to secure a Reserved Camper Vehicle site and this is strictly enforced. There are a limited number of sites so book yours as soon as you can to avoid disappointment.

  • Yes you can! We open the campgrounds and the upper festival site (no beach access) from 2PM Thursday. You’ll need a Thursday Early Entry add–on ticket for each adult in your group. This also applies for all camping upgrades and premium campers wishing to arrive early. Thursday entry is not available to Boaties.

  • Yes! We have allocated a number of accessible campsites, please contact us for more information and to secure your spot.

  • No sorry, there are no campervan sites with water or power.

  • No, parking in the campsite is prohibited, as is camping in the car park. Mixing vehicles with tents is a safety issue. However if you have a Reserved Camper Vehicle Site you may pitch a tent next to your camper vehicle. If you have mobility issues, please contact us to arrange an accessible site.

  • Sleeping in vehicles is only allowed if you have purchase a Reserved Camper Vehicle Site. The sites are 8m x 5m which is big enough for all kinds of campervans, house buses, RVs, or car/caravan combos, plus an awning. Sleeping in the general car parks is prohibited and will be enforced by security.

  • Yes, but only if there is enough water available. Depending on seasonal drought conditions, showers may be limited. When available, showers will be open at certain times of the day. The shower block is located near Camp HQ and showers can be purchased for $10 per hot shower. This price covers the cost of trucking water from the city to Splore, and removing it all afterwards to a grey water processing facility.

  • We ask that everyone packs up and leaves the site clean and tidy by 7pm on Sunday evening.

Sustainability

  • Precycling is the simple practice of considering what you are bringing to the festival and stripping it back to the bare essentials. Choose reusable containers and take what you bring into Splore home when you leave. In consideration of our zero waste goal, please try to precycle all food and other items before entering the site.

  • A globelet is a reusable polyethylene cup for festivalgoers to use as their drinking vessel. We introduced the globelet in 2014 to prevent sending more than 50000 disposable cups to landfill. Pay a $3 deposit with your first drink to receive a globelet, which you then keep and reuse, or bring your old Splore globelets from home and let them party again!

AWOP

  • AWOP is our festival currency wristband, which you’ll receive when you arrive at Splore. Head to one of the AWOP kiosks where you can pay cash or use your eftpos card to load up your wristband with any amount of money. All bars, food and market vendors have a handheld reader that deducts the amount of your purchase from your AWOP wristband. There are no top–up fees and you can top–up or get a refund at any time, at one of the many on–site AWOP stations. Your wristband has been tested for durability and can handle salt water, showers, dust, sweat, and heavy–duty dance moves.

  • Just go to the AWOP Refund page and follow the easy steps.

  • Yes. Splore AWOP refunds are available up to one month following the event.

Laybuy™

  • We offer Laybuy™ which enables customers to book tickets now and pay later, over 6 weekly automatic payments – interest free. To use this payment option, book your tickets online as usual and select the Laybuy™ option.

  • If the ticket type offers Laybuy™, it will be listed on the checkout page under Payment Options. New customers will then be directed to the Laybuy™ website to sign up. Returning Laybuy™ customers simply need to confirm the order to complete their purchase. Your order is processed once the first payment has been made and your payment schedule is established. Only a sixth of the total order cost is due on the first day. The rest is split over 5 weekly automatic payments on the day of the original purchase. When you sign up to Laybuy™ you are assigned a credit limit. If the total order cost is in excess of this limit, the first installment will be for the amount that exceeds your limit, with the remainder divided and paid over the five remaining instalments.

  • Your limit is assigned through the instant Laybuy™ credit check upon sign up. If you don't have a credit score, Laybuy™ will assign you with a $120 credit limit. No extra information about you is required.

  • Laybuy™ is an interest free service, so all you’ll pay is the total order amount plus a 5% transaction/admin fee. Laybuy™ charges a default fee for late payments after 24 hours and again after 7 days per instalment.

  • Click here for Laybuy™ Terms & Conditions. If you need any help or have any additional questions, contact Laybuy™ directly.

Hmmmm…

  • Every ticket holder and participant is bound by these Splore’s Ts & Cs.

  • If you have another question, send it through to info@splore.net